At Appliance Now, we understand the importance of protecting your privacy and are committed to maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, in-store, or through any other means.
Information We Collect
We collect personal information from you when you visit our website, make a purchase, sign up for our newsletter, participate in a survey or promotion, or contact us for support. This information may include, but is not limited to, your name, address, email address, and phone number. Please note that Payment information such as your credit card information is not stored or collected with Appliance Now. We use third party reliable vendors such as stripe as a payment gateway.
How We Use Your Information
We use the information we collect from you to:
- Process your orders and provide you with the products and services you request.
- Communicate with you about your orders, purchases, and account-related activities.
- Personalize your shopping experience and improve our website and services.
- Send you promotional offers, newsletters, and marketing communications.
- Conduct research and analysis to better understand our customers’ needs and preferences.
- Prevent, detect, and investigate fraudulent or illegal activities.
Data Security
We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure networks, access controls, and regular security assessments.
Disclosure of Your Information
We may disclose your personal information to third-party service providers who assist us in operating our website, processing transactions, delivering products, conducting marketing activities, or providing customer support. These service providers are contractually obligated to use your information only for the purposes of providing the services we request and are prohibited from using or disclosing your information for any other purpose.
We may also disclose your information when required by law, to enforce our site policies, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Your Choices
You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communication or by contacting us directly. However, please note that even if you opt out of marketing communications, we may still send you transactional or account-related messages.
You can also control cookies through your browser settings and opt out of certain tracking technologies. However, please note that disabling cookies may limit certain functionalities of our website.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “last updated” date at the top of the policy.
Contact Us
If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at:
Appliance Now
2700 Lancaster Rd Unit 100
Ottawa, ON K1B 4T7
Phone: +1 (613) 520-0576